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Regular version of the site

Challenge Registry

Lack of a Government Capability to Regulate Digital Ecosystems

● The latest trends, challenges, and methods of regulation of the digital sector and citizen-centred digital transformation of e-governance.

● International experience of developing legislative frameworks, standards, and certification for public digital platforms.

● Antitrust regulation for digital platforms; anticompetitive practices in digital markets (“kill zone” expropriation, nascent competitors acquisition, denial of access to data).
Lack of Funding for e-Governance Projects

● Available sources of funding, justification of expenses required for digitalisation of public services, economic benefits for the state.
Lack of Hardware Infrastructure for Data Transmission, Protection, and Storage

● Cost-cutting infrastructure solutions
Underestimation of Developing Countries in the Global Rankings

● Why do the rankings matter?

● Methodology of the main international e-Governance assessments, indexes and their components, including:
— the World Bank GovTech Maturity Index
— the UN E-Government Development Index (the Online Services Index (OSI), the Telecommunications Infrastructure Index (TII), and the Human Capital Index (HCI))
— the ITU ICT Development Index
— Emerging Alternatives
Cybersecurity Vulnerability, Growing Number of Cyberattacks

● Modern cyberthreats and cybersecurity practices, a comprehensive approach to cybersecurity.

● Repelling cyberattacks, including DDoS attacks. Cybersecurity of critical infrastructure.

● Cyber hygiene for civil servants.
The pervasive digitization of critical infrastructure results in its higher vulnerability to cyber-attacks whose level of sophistication and persistence is steadily growing. Transport networks, power facilities, information and communication networks etc. are among the likely targets for disruption.
Government Data Leakages and Lack of Cyber Hygiene among Civil Servants

● The ongoing digitalisation of all government processes and records (including, for instance, citizens' biometrics and personal information) puts data at higher risk of cyberattack and increases cybercriminals' interest toward government data.

● Data leaks not only can expose civil servants’ and citizens' personal information and confidential government data (e.g. plans, researches, documentation, technologies, vulnerabilities) but also often lead to cyberattacks on public institutions.

● Since human error is leaks’ primary factor, civil servants’ digital hygiene plays a crucial role in preventing government data leakage.
Dependency on Multiple Software Vendors and Imported Solutions, Challenges with the Open-Source

● Drawbacks of using multiple vendors and imported solutions.

● Scanning for vulnerabilities in software dependencies, dependency management strategies.
Data Stored Abroad

● Value of cloud technologies for a government. Risks of storing data abroad, (for public and private operators).

● Modern approaches to the construction of data centres, data protection, and staff training. Data residency regulation.

● International state-of-the-art-solutions for data centres.
Lack of Incentives for Using Available Platforms both for the Agencies and Citizens. Citizens are Little Aware of the Offered e-Services

● The role of technology perception. Digital culture and digital literacy of public servants, approaches to training in digital skills.

● Regulations and incentives for promoting the use of digital public services. Informal stimuli and promotion.
Lack of Tools for Citizen Registration and Identity Verification

Feedback from Citizens is not Collected or not Duly Processed by the Agencies. Lack of Tools for Citizens Participation

● Regulatory standards and incentives for processing feedback and inspection tools.

● International and Russian practices of digital citizens participation.
● Benefits of platform integration.

● Practices of developing data storage, transmission infrastructure, and shared systems for interdepartmental interaction.

● Regulatory frameworks for e-services integration.
Lack of Tools for Government Data Exploration, Mining and Usage for Providing Public Services and Improving the Quality of Governance

● Industry data management models. Institutionalisation of data management, risks, barriers, experience from the agricultural sector, transport, healthcare.

● Data exploration and analysis practices, standards for staff trainings.
● Markets on the African continent suffer from low level of government control over dissemination of illicit goods and counterfeits, especially in product categories like pharmaceuticals, tobacco, alcohol, drinking water, etc.

● Whilst all this poses significant threat to the well-being of citizens and creates barriers to tax base expansion, digital marking, e-services and systems for inspection of goods allow to enhance control and monitor safety.
Poor Digital Services Offer in the City and Agglomeration

● Poor digital services offer in the city and agglomeration, poorly planned urban development:
— lack of parking space
— traffic congestion and road accidents
Inability to Centralise Management, Installation and Support for CCTV

● Power shortages interrupt learning processes, impede children's access to information and deprive staff of using effective learning management systems.

● Cost-cutting solutions, cases from African countries.


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